Shipping policy

Shipping Policy

Where We Ship

We currently ship to addresses within the United Kingdom only. We are not able to process orders for delivery outside the UK at this time.

Order Processing

Orders are fulfilled from our warehouse in Stockton-on-Tees and are typically dispatched within 1-2 business days of being placed.

Shipping Options

Method	Delivery Time	Cost
Standard	3-5 business days	£4.99
Express	1-2 business days	£6.99

Delivery times are estimates counted from dispatch, not order date, and start from the day after your order is shipped. Business days are Monday to Friday, excluding UK public holidays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information where available.

Delays

While we aim to meet the delivery windows above, shipping times may occasionally be affected by factors outside our control, including courier delays, adverse weather, and high order volumes during peak periods. We will do our best to notify you of any significant delay.